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Proofing Policy

Processing & Printing for a Personalized order is as follows:
Proof = 2 business days
Approval by customer
Printing = 3-4 business days from approved proof
Order Ships

A digital proof for each personalized printed piece be sent to you via email within 2 business days after payment. Printed items will be typeset as shown online using the same spacing and alignment while making accommodations for your specific text. If you would rather a printed proof, one can be ordered for $4. No order will ship without written approval.

Approvals received after 5pm are considered to be approved on the following business day.  We do take event dates into consideration, so your order may be bumped a day or two if others need their order sooner. Please allow a few extra days during busy seasons (pre-holiday). 


PROOFREADING: 
Our stickers are laser printed on BRIGHT WHITE matte sticker paper sheets and are available in 3 sizes: 2" rounds (20 stickers per sheet) 2 1/2" rounds (12 stickers per sheet) 3.33" rounds (6 per sheet)

CANCELLING A PERSONALIZATION ORDER: 
Scrap Bits will NOT print an order without customer approval. Please be mindful of your event date. All personalized tag & sticker orders cancelled within 2 weeks after proofing and before printing, will be assessed a $6 typesetting fee. Any personalized orders not approved within 2 weeks of proofing are non-cancellable and non-refundable. We will send up to 2 reminders to review your proof if we haven't heard from you. All non-responsive personalized orders will be permanently voided from our production schedule after 60 days and will not be shipped. Once your order has been printed, it is non-refundable and will be shipped.


Custom Business Card orders cancelled after proofing will be assessed a flat $25 design fee.

COLORS:
 Please note that due to variations in computer screen resolutions, the colors as you view them at home may vary from the finished product. If you have any doubts about printed color, please ask to order a printed color chart.


If you receive your order and are unsatisfied with the printed colors, we can reprint your order (one-time) for a $3 per sheet charge, plus shipping. 


 

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